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30 Hotel Secrets The Front Desk Doesn't Want You To Know

By Every Day Story30 items
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About this list

Planning a vacation can be exciting, but have you ever wondered what really goes on behind the scenes at hotels? From the cleanliness of the sheets to the secrets that hotel staff might not want you to know, there's often more to your stay than meets the eye. This list reveals surprising hospitality secrets, including some that might change the way you travel and interact with hotel staff. One key takeaway is the importance of treating all hotel staff with kindness, as they have the power to make or break your stay. A little courtesy and a generous tip can go a long way in ensuring a pleasant and memorable experience.

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  • 1
    Cancel Your Reservation Without Getting Charged

    Cancel your hotel room without a charge. Call the hotel, ask to move your booking to a later date. Then, call back a few hours later and cancel.

    The fee does not matter because you moved the date, which changed the cancellation time.

    Source: Lifehacker

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    🔥 1,550 up · 450 down▲ 2 above editor
  • 2
    The Bellhop Is The Keeper Of All

    Do not ignore the bellhop. He might give you free water bottles, free valet parking, free tours, free dry cleaning, or an upgrade to a better room. Just ask. He could even get you food if you check in late and need snacks.

    Source: Reddit

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    🔥 1,443 up · 413 down
  • 3
    The Marriott Has Made Cleaning A Science

    The Marriott has turned the 30-minute clean idea into a science. Cleaning staff follow a strict routine. This routine includes how to wipe the lamp, how to strip and remake the bed (move in a clockwise position), and checking for a "neutral" smell.

    The internal cleaning manual covers all 66 steps.

    Source: Forbes

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    🔥 1,430 up · 444 down▲ 1 above editor
  • 4
    Use That Plastic Bag Provided For The Ice Bucket

    Use the plastic bag the hotel provides for the ice bucket. People often use the ice bucket to vomit when they cannot reach the toilet.

    Source: Hotel Online

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    🔥 1,435 up · 494 down▲ 2 above editor
  • 5
    Luxury Hotels Actually Clean The Sheets

    Consider upgrading your stay. A maid shared that the budget hotel rarely changed pillows and bedding after checkout. At the luxury hotel she worked at, they replaced everything after guests left.

    news.com.au

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    🔥 1,346 up · 463 down▲ 2 above editor
  • 6
    Ritz-Carlton Employees Have $1,500 To Spend On You

    Rumor suggests every Ritz-Carlton employee has a $1,500 allowance to make customers feel special. Next time you stay at a Ritz, tip! Staff might tip you back with a Rolex.

    Source: PhocusWire

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    🔥 1,075 up · 196 down▼ 5 below editor
  • 7

    The Ritz-Carlton club level seems free. Ask the butler. After the butler granted every request, a guest asked if he could ever say "no."

    The butler replied, "We cannot perform sexual favors or sell you drugs, but what you do in your room is your business."

    Source: Reddit

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    🔥 1,151 up · 351 down▼ 2 below editor
  • 8

    Hotels overbook because the average daily no-show rate is 10%. If you arrive and they cannot give you a room as promised, they will 'walk' you to another comparable hotel.

    Source: Mental Floss

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    🔥 1,283 up · 484 down
  • 9
    Be Nice To The Staff

    Hotel staff can offer free items and upgrades. They do not have to, but they can.Be nice to the staff! Show them affection, and they will return it. A tip helps a lot!

    Source: Quora

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    🔥 1,442 up · 660 down▲ 2 above editor
  • 10
    Book Through The Hotel's Website

    Book your room through the hotel's website to get a better view or location. Vacationers who book elsewhere often get leftover rooms.

    Source: USA Today

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    🔥 1,202 up · 527 down▼ 1 below editor
  • 11
    You Can Switch Rooms After You've Seen Yours

    Tell staff if your room is bad or unclean. They can likely get you a new room. Check the room before unpacking. This saves you and the cleaning crew time.

    Source: FindLaw

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    🔥 1,208 up · 536 down▼ 1 below editor
  • 12
    Don't Struggle With 'Key-Bombing'

    Hotel staff can key-bomb you if they get angry. You try the key fifteen times and it still won't open. You then go back to the front desk. You likely got key-bombed. Maybe you were rude at check-in.

    Staff will fix it once you calm down.

    Source: New York Post

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    🔥 879 up · 360 down
  • 13
    Spend The Night Under The Sea

    Many hotels worldwide let you sleep with fish, but not in a scary way.Jules’ Undersea Lodge in Key Largo, FL, and the Poseidon Underwater Resort in Fijiwill let you spend the night under the sea.

    Sources: Jules’ Undersea Lodge, Poseidon Underwater Resort

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    🔥 851 up · 356 down
  • 14
    The Hotel Staff Has A Special Way With Revenge

    Being a guest does not mean you can mess with hotel staff. They have special revenge tactics, like calling your room any hour. They can always blame other guests to avoid trouble.

    Source: Reddit

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    🔥 814 up · 365 down
  • 15
    Always Put Down A Towel

    People like relaxing on vacation and making themselves at home. Sometimes this means being naked. Use a towel as a barrier between you and the hotel desk chair.

    If you see a strange stain, you might not want to think about it.

    Source: Reddit

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    🔥 840 up · 427 down▲ 1 above editor
  • 16
    Join A Guest Membership Program

    Join a guest membership if you visit a hotel or chain often. The hotel makes a guest profile based on your likes and dislikes. You might even set your own cleaning schedule.

    Source: Elliott Advocacy

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    🔥 667 up · 339 down▲ 1 above editor
  • 17
    Check The Seals In The Minibar

    People like their minibar. Check the seals before grabbing drinks. An employee found a guest drank whiskey but then urinated in the bottle. The guest then put the bottle back in the mini-fridge.

    The employee thought the guest just wanted to avoid a charge.

    Source: Reddit

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    🔥 577 up · 255 down▼ 2 below editor
  • 18
    Be Smart About Your Safety

    Saying a hotel is "family friendly" does not mean they screen guests. Stay safe: Don't let kids run at night and always lock and close your door.

    Source: Reddit

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    🔥 822 up · 528 down
  • 19
    Do NOT Touch The Remote!

    Hotels give a new meaning to shouting "Don't touch that remote!" They rarely clean.

    Source: news.com.au

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    🔥 689 up · 438 down
  • 20
    It's Awkward When You Stay In The Room During Cleaning

    It is awkward staying in the room during cleaning. Your cleaning staff likely feels the same way.

    Source: Budget Travel

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    🔥 781 up · 531 down
  • 21
    Yes, The Cleaning Staff Will Move Your Things

    If your room looks messy, the cleaning staff will move your things. They must do this to actually clean your room. So, if you don't want staff touching your stuff, put up a "do not disturb" sign.

    Source: Yes, The Cleaning Staff Will Move Your Things in 30 Hotel Secrets The Front Desk Doesn't Want You To Know.Woman's Day.

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    🔥 655 up · 470 down
  • 22
    Wash Those Glasses... Again

    The glasses and mugs they give you for that "at home" feel are probably not clean enough. They often use the same towel for the bathroom. Stick to those simple, clean disposable cups.

    Source: Wash Those Glasses... Again.ABC News.

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    🔥 599 up · 439 down
  • 23
    Enter The Whirlpool Tub At Your Own Risk

    A whirlpool tub offers appeal. A bath plus a mini massage? Why not? Bacteria builds up in the pipes for long periods. Turning on the jets releases stuck water, plus whatever got stuck last time someone soaked in the tub.

    Source: Texas A&M.

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    🔥 578 up · 434 down
  • 24
    The Concierge Gets A Kickback

    Concierges give many suggestions; that is their job. But the suggestions might not always be good places. Often, a concierge gets a kickback for always suggesting a restaurant or a specific town tour.

    Be careful if they suggest something like, "mention I sent you."

    Source: The Concierge Gets A Kickback.BuzzFeed.

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    🔥 571 up · 434 down
  • 25
    The Duvet Is Never Cleaned

    Though the duvet is never cleaned.cover.gets cleaned, the duvet itself is never cleaned. Do not think taking the cover off makes you safer.

    Source: The Duvet Is Never Cleaned.New York Post.

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    🔥 534 up · 422 down▲ 1 above editor
  • 26
    Sometimes The Cleaning Staff Naps In The Rooms

    Sometimes, tired cleaning staff nap while working. This happens especially if they have extra time.

    Source: news.com.au.

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    🔥 493 up · 385 down▼ 1 below editor
  • 27
    You Might Be Able To Get A Sex Worker As Fast As A Pizza... If You're A VIP

    Someone claiming to work at a five-star hotel in central Hong Kong said employees had to follow any VIP request, including one for a sex worker.

    The individual stated, "We just make a phone call and girls arrive faster than pizza."

    Source: You Might Be Able To Get A Sex Worker As Fast As A Pizza... If You're A VIP.Reddit.

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    🔥 491 up · 387 down
  • 28
    Why Even Use A Vacuum Cleaner?

    Vacuuming feels slow. Instead of vacuuming, staff sometimes just pick up big crumbs and stop. What about the small crumbs? Maybe next time.

    Source: Why Even Use A Vacuum Cleaner?Budget Travel.

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    🔥 428 up · 376 down
  • 29
    Don't Look Under That Tub

    Tubs let you relax. Drawing a hot bath, pouring wine, and unwinding from sightseeing or a long day of information overload. The fastest way to stop relaxing is to look under the tub.

    That step seems missed during cleaning.

    Source: Don't Look Under That Tub.Reddit.

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    🔥 385 up · 368 down
  • 30

    Bed bugs appear more often than you think. Hotels seem like a clear place to find them with hundreds or thousands of guests. This thought makes anyone want to learn how to spot those bugs!

    Source: Beware The Bedbugs.Business Insider.

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    🔥 518 up · 514 down

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