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Weird Rules Retail Workers Have To Follow

By Every Day Story15 items
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Retail jobs can be tough, even brutal. On top of stressful customer service, workers must follow weird rules. These range from somewhat understandable to baffling. Retail workers must be aware of everything and everyone around them. They need to know who's in the store and who's checking out. If they can't find items quickly, customers get angry. Stress affects retail workers more than those in any other industry. On Reddit, users share stories about bizarre guidelines they're required to follow, with some stories being borderline unbelievable.

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  • 1

    From Redditor /u/SyNiiCaL:

    I work in a large pet store. Step 2 training in our reptile booklet states, "Do not lick the reptiles."

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  • 2

    From Redditor /u/thesublieutenant:

    I need district manager approval before contacting mall security or the police.

    I could be robbed at gunpoint in my store. My first call must go to my DM to report the robbery and ask, "Can I pretty please call the police?"

    The store is high-end. They avoid police or mall security association with the brand because they dislike that negativity.

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  • 3

    From Redditor /u/banterfluff:

    Company policy forbids employees from putting their hands in their apron pockets, even briefly. I laughed.

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  • 4

    From Redditor /u/lemunplej:

    Phones cannot be visible on the sales floor. If my phone sticks out of my pocket, I will hear about it.

    I do not care. I will not leave my phone in a locker all shift in case something important happens or I need to ID music on the speakers.

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  • 5

    From a Redditor:

    My store says employees are creative. Still, we must look as normal as possible.

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  • 6

    From Redditor /u/TheSgnarf:

    We cannot drink water. As grocery store cashiers, we must last three to four hours without any drink, even on the hottest summer days. I rebel and do it anyway for survival, and most supervisors won't criticize me. Still, people make a big deal about it.

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  • 7

    From a Redditor:

    I work at a small grocery store chain found in only a few states. Company policy says if you get punched or attacked, you are fired, no matter the cause, even if it was unprovoked. If a drunk punches me (I work nights downtown, near many bars), then I accept it. I can handle getting punched most days.

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  • 8

    From Redditor /u/Art886:

    I worked retail. We had many silly, pointless rules, so I stopped questioning things that made no sense. We had a locked garbage shoot leading to the dumpster; only managers had the key. Our district manager enforced this strictly. We could only unlock the garbage shoot four times daily. Garbage bags piled up, backing up the warehouse. Only crazy people lock up garbage!

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  • 9

    From Redditor /u/MushroomGoats1:

    We cannot sit unless we eat; we must always be ready to help customers. Yet, our small store stays open for hours without anyone seeing us. Someone at the home office watches and calls if they find us sitting, even without a reason.This is my reason.I am standing.

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  • 10

    From Redditor /u/yuckierbigfoot:

    I work at a bookstore. The only dress code is, "No blue jeans." I never questioned it; I thought jeans looked too casual. Then, a coworker told me the rule came from a guy who worked there years ago who wore the same blue jeans daily and never washed them. My boss told him repeatedly to wash his dirty, smelly pants. Since he could not make the guy wash them, my boss made the rule: NO ONE wears blue jeans anymore.

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  • 11

    From Redditor /u/Abs0lutelyzero:

    Do not mop the walk-in freezer floor.

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  • 12

    From Redditor /u/bobbysox88:

    (Shoe store) "The foot-measuring device measures feet and nothing else."

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  • 13

    From Redditor /u/Navvik:

    We got another [weird rule] last week. "No making memes about customers. They might see them."

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  • 14

    From Redditor /u/yolandabequelle:

    No yodeling over the loudspeaker; no pelvic thrusting toward customers.

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  • 15

    From Redditor /u/IAmTheToastGod:

    "If you must have sex in the parking lot, take off your vest and name tag first." –Manager

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